Features

Express Service

For the convenience of our clients, we are offering express service. The rate for getting your files transcribed within 4 hours is just a half cent more than the normal charge. Upon selection of the express service, this will move your job to the bottom of other express jobs and on top of any currently pending regular jobs. Be sure to note that we will do our best to get your work back to you within the 4 hour time frame. However, because of current work load and the size of your file this may not always be possible.

To select this option:

When calling to dictate via our toll-free dictation system, simply follow the prompts to select express service rather than regular.

When uploading via the Internet through the We Scribe It website, there is an option to select on the "Upload Files" page for each job.

If you are e-mailing or faxing your file(s), be sure to include whether you want regular or express service. If there is nothing indicating which service you would like, we will assume that you want regular service.

If you are using our FTP service, the system will use your default settings. To change these settings, click on the Preferences page when logged into your account.

Templates

If you would like us to use a special template for your jobs, you have the ability to upload this through the website. Once you are logged into your account, click on "Templates" and you will be able to upload as many as you would like. You can use this for letterheads, pleadings, or any special formatting that you use on a regular basis. You will be able to give a custom name of your choice to each template for your reference. Words in a template will count towards the final word count for a job.

To use your templates:

If you are calling in to our toll-free dictation system, the system will use what you have saved as your default preferences.

If you are uploading through the website, there is a place to include any special instructions with each file you upload on the "Upload Files" page. Simply include which template you want the typist to use for that file.

If you are using e-mail or fax you must let us know which template you would like us to use or we will assume no template is to be used.

If you are sending in via FTP, again, the system will use what you have saved as your default preferences.

Custom Preferences

We Scribe It offers custom preferences for each account. When you complete the registration for your free account, you are able to select what font size and type that you would like to be used when transcribing your jobs. You can also select what word processor you would like to be used for your dictation jobs. We offer WordPerfect, Word, and Rich Text. These are considered your default preferences. These preferences will be used for any files submitted via FTP and/or our phone system.

Special Instructions

Clients have the ability to include special instructions that the typist will be able to read before completing any of your pending jobs. This can include any common misspelled names or places or any other information that you would like the typist to know before typing one of your files.

Billing Reference

When uploading files to be transcribed via the We Scribe It website, you can include a billing reference that will show on the billing details page. This can be useful for any organization or company that has multiple users using our service.

Canceling Jobs

You have the ability to cancel a pending job at any time. To cancel a pending job you will need to log into your account. When on the Jobs page, just click on "Cancel" next to the job that you would like to cancel. Please note that once the job is moved into "Processing" status, you will be repsonsible to pay what has already been typed but do not have to pay for anything not already typed.

Translation

WeScribeIt also offers translation services. If you have a need for this, please Contact Us to find out what the rate would be for your specific need.

Languages

If you have a file that needs to be transcribed in another language besides English, we can still help you. Just simply Contact Us to find out what your rate would be.